Privacy Policy

Effective Date: [DD/MM/YYYY]

At ProClap, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile application, or services.

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Address and Location
• Profile Photo (optional)
• Payment Information
• Booking History
• Device Information
• IP Address
• Browser Information
• Cookies and Usage Data

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Process service bookings.
• Connect you with service providers.
• Process payments and refunds.
• Send booking confirmations and notifications.
• Improve our platform and customer experience.
• Provide customer support.
• Prevent fraud and enhance security.
• Comply with legal obligations.

3. Sharing Your Information

We may share your information with:

• Verified service providers to fulfill your booking.
• Payment gateway providers for secure transactions.
• Technology and hosting partners.
• Government or legal authorities when required by law.

We do not sell your personal information to third parties.

4. Cookies

We use cookies and similar technologies to:

• Remember your preferences.
• Improve website performance.
• Analyze website traffic.
• Enhance user experience.
• Maintain secure login sessions.

You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our policies.

7. Your Rights

You may have the right to:

• Access your personal information.
• Update or correct your information.
• Request deletion of your account.
• Withdraw consent where applicable.
• Request a copy of your personal data.

Requests may be subject to applicable legal requirements.

8. Third-Party Services

Our platform may use trusted third-party services such as payment gateways, maps, analytics, SMS, email, and cloud hosting providers. Their use of your information is governed by their respective privacy policies.

9. Children's Privacy

ProClap is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

ProClap Support